We believe in honesty and integrity; Your order tracking number is emailed to you when your order ships.
For sanitary purposes, there are no refunds or exchanges. In the unlikely event that you receive a damaged item, we will gladly provide you with a personalized discount code for the inconvenience. Continue reading for more elaborative details below.
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WHAT PRODUCTS DOES Y2KGLOSS SELL? We sell 3D faux mink and faux silk lash strips using astonishing quality material, the superior, silky ultra-wispy, uniquely designed strategically places 2 layers of fine hairs to a thick and flexible lash band, seamlessly infusing a bold multi-dimensional effect to your eyes while instantly adding sensuous length and volume.
What is the process for expedited or rush orders? If you prefer expedited or rush orders, feel free to contact us ([email protected]) or directly message our business page on Instagram. (@y2k.gloss) We'll inform you of the proper instructions and costs when placing overnight/2-day fast shipping.
Are there any exceptions to the no refunds or exchanges policy? Only credited ambassadors of Y2KGLOSS may submit exchange requests upon order arrival.
WHAT DO WE DO WITH YOUR INFORMATION? We may send you emails about our store, new products, cart checkout reminders, and other updates with your permission. When purchasing from our store, as the buying and selling process, we collect information such as your name, address, and email that you've provided. Y2KGLOSS is committed to protecting your privacy. If you want to unsubscribe from your given information and stop receiving automated marketing messages at the email and phone number provided, we will remove it within 48 hours after providing us notice. Please e-mail us at ([email protected]) or direct message our Instagram business page (@y2k.gloss)
ALL ORDERS ARE SHIPPED VIA 3RD PARTY; USPS: We strive to be a source of enjoyable shopping experiences, one that'll assure our clients are eager to enjoy frequently. All orders are shipped via USPS and you will receive a tracking number to the email you provided at checkout once the order has shipped. All sales are final. After an order is placed in the USA, in 1-2 business days and 2 days shipping time shall you receive the order. International orders are estimated to arrive in 4- 6 days after being shipped.
PAYMENT TERMS: If you place an order, you agree to pay at the time of order the then-current applicable shipping charges all as listed at checkout unless a given discount code is applied before checkout. If you are experiencing an issue with a purchased product or products for any reason, notify us by email. ([email protected]) We will consider working with you and providing a personalized discount code in the unlikely event of possible damage or dissatisfaction upon your order's arrival.
CONTRIBUTIONS:
By submitting feedback and suggestions in the contact or to direct messaging our business pages, you acknowledge and agree that: (a) your contributions do not contain confidential or proprietary information; (b) Y2KGLOSS is not under any obligation of confidentiality, expressed or implied unless invasion of privacy has arisen. (c) Y2KGLOSS shall be entitled to use or disclose (or not choose to use or disclose) such contributions for any purpose, in any way, in any media worldwide.
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